How to Cancel (Unregister) for a Scheduled Opportunity

Overview

We understand that life sometimes gets in the way of volunteering. That is okay!
When something comes up and you realize you won't be able to attend a scheduled volunteer shift, we ask that you manage your registration by cancelling it online.
Individuals: Follow the instructions below. If you have any difficulties, simply email volunteer@northernilfoodbank.org to let us know as soon as possible.
Team Leaders: Follow the instructions below. If your scheduled shift is less than two weeks away, please also email volunteer@northernilfoodbank.org so we can recruit to fill those slots.

Log in to your volunteer account.
In the top right corner of the page, click on the circular icon containing your initials (or the hamburger menu on mobile). A menu will appear.
Click on Opportunity Responses.
You should see a list of your past and upcoming volunteer responses. Using the “Shift Start” column to make sure you're on the right date, find the opportunity that you want to cancel.
Underneath the “Options” tab, click on the down arrow next to Select an Action to open a selection of choices.
Select Unregister to cancel your shift. When the pop-up window asks you to confirm, click Yes.

Log in to your volunteer account.
In the top right corner of the page, click on the circular icon containing your initials (or the hamburger menu on mobile). A menu will appear.
Click on My Teams.
You should see a list with the Team(s) you are Team Leader for. Click Manage Team.
Click Unregister Team to cancel your shift. When the pop-up window asks you to confirm, click Yes.