My Pantry Express has many locations across our service area to make receiving groceries convenient for our neighbors. Please note the address for this MPX distribution: 3900 Fountain Square Pl., Waukegan, IL 60085 12:30pm - 2:30pm
The van/truck will arrive by 12:30PM, please check in with a Food Bank representative by 12:30pm, so we have ample time to set up for the distribution to begin at 1:00PM.
How YOU will be helping at distribution:
- We will be distributing at the Waukegan Walmart parking lot, near the pharmacy drive-thru.
- Parking is available in the lot. Please park further away from the truck, so customers can conveniently park.
- Look for a My Pantry Express sign.
- Please remember, many of the folks who are picking up may be accessing services like this for the first time and we want to make this as much of a normal and pleasant experience for them as possible. We want them to know we are here to help.
- Families may arrive earlier than 1:00 PM to pick up, but PLEASE DO NOT begin handing out orders until we are all set up and ready to go!
- This site is a "pull-up and park" model, so we will be greeting our customers and then directing them to a parking spot to wait, if they are driving. If there are any customers NOT driving, we will direct them to wait inside.
- As they approach, we are only asking for either their order number or their name, whichever one they are comfortable providing, NO DOCUMENTATION (such as a photo ID or utility bill) IS REQUIRED OR NEEDED FOR THEM TO PICK UP ORDERS.
- Once we locate all the bags for their orders, we will have them initial and help load their groceries wherever they direct us to.
REMINDERS:
- Please dress comfortably and suitable for the weather and be prepared to assist with lifting and/or carrying 30-40 lbs.
- Please remember to greet customers with a welcoming attitude! They may be nervous about coming to pick-up in the first place.
- Please make note of anything/everything as this is a new program, we would appreciate any feedback and suggestions from you.
- Volunteers MUST be at LEAST 12 years old with a chaperone (chaperone required for ages 12-15)
- Volunteers 16 years old and older may volunteer without a chaperone
If you have any questions or concerns, please contact a Volunteer Coordinator at 630-443-6910.
Thank you for considering volunteering to help our neighbors through My Pantry Express!
